1. Scope and Relationship to Other Terms
This Privacy Policy applies to personal information processed by
Team Docs Inc. in connection with StagePanda.
This Privacy Policy should be read together with our
Terms of Service, which govern your
use of StagePanda. If you have questions, contact us at
privacy@stagepanda.io.
2. Definitions
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Personal Information: information that identifies
or can reasonably be linked to an individual (e.g., name, email,
device identifiers).
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User Content: presentations, documents, videos,
feedback, Q&A, and other materials you upload or submit.
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Organizer: a user who creates or administers
events or workspaces.
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Attendee/Participant: a user who joins an event
or interacts with event content.
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Processing: collecting, using, storing, sharing,
or deleting information.
3. What We Collect
We collect information in three main ways: (a) you provide it, (b)
we collect it automatically, and (c) we receive it from others
(e.g., an organizer, or a payment provider).
3.1 Information you provide to us
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Account information: name, email, password
(stored as a secure hash), role (e.g., speaker/organizer), profile
details you choose to provide.
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Organization/workspace information: organization
name, team members, event setup details.
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User Content: slides, files, videos, recordings,
session assets, feedback, testimonials, Q&A, messages, and
other materials you submit.
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Support communications: messages you send to
support, bug reports, and related information you provide.
3.2 Information we collect automatically
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Device and technical data: IP address, device
type, OS, browser/app version, language, approximate location
(derived from IP), timestamps.
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Usage data: features you use, clicks, page views,
session duration, referral URLs, crash logs, and performance
metrics.
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Cookie and similar technology data (see Section
10): identifiers to keep you logged in, remember preferences, and
improve reliability.
3.3 Information we receive from third parties
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Payment and billing (for paid plans): limited
information from payment processors (e.g., billing status, last 4
digits, country, transaction IDs). We do not receive or store full
card numbers if processed by third-party payment providers.
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Event invitations and organizer-provided data: if
an organizer invites you, we may receive your name/email and role
assignment.
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Integrations you enable: if you connect
third-party services, we may receive data needed to provide that
integration.
3.4 Sensitive information
StagePanda is not designed for collecting sensitive personal
information (e.g., government IDs, biometric identifiers, detailed
health data). Please do not upload sensitive personal information
unless you have a lawful basis and it is necessary for your use
case. If you do, you are responsible for ensuring you have the right
to provide it.
4. How We Use Information
We use personal information to operate StagePanda and provide the
Services, including to:
1. Provide and maintain the Platform
- Create and manage accounts
- Provide event and presentation functionality
- Enable access to content and collaboration
2. Authenticate and secure
- Verify logins and prevent unauthorized access
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Detect, prevent, and investigate fraud, abuse, or security
incidents
3. Process subscriptions and transactions
- Manage billing, renewals, and payment confirmations
- Maintain records of purchases and subscription status
4. Provide support and communicate
- Respond to inquiries and support requests
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Send service notices (e.g., security alerts, changes to
features/policies)
5. Improve reliability and functionality
- Debug, monitor performance, and maintain infrastructure
- Improve user experience and feature usability
6. Comply with legal obligations
- Meet tax/accounting requirements
- Respond to lawful requests by authorities where required
We do not sell personal information.
5. Legal Bases for Processing
Where required by applicable law (e.g., in the EEA/UK), we rely on
one or more of the following legal bases:
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Contract: to provide StagePanda under our Terms
of Service (e.g., account creation, event access).
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Legitimate interests: to secure, maintain, and
improve the Platform, prevent fraud, and support operations
(balanced against your rights).
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Consent: where required for certain cookies or
optional communications.
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Legal obligation: to comply with laws, lawful
requests, and regulatory requirements.
6. How We Share Information
We share information only as described below.
6.1 With service providers (processors)
We use trusted third-party vendors to help operate StagePanda (e.g.,
hosting, payments, email delivery, monitoring). These providers are
authorized to process personal information only to perform services
for us and must protect it.
Examples include:
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Cloud hosting (StagePanda data is hosted on Microsoft Azure)
- Payment processors
- Email and notification services
- Customer support tools
- Security and monitoring providers
6.2 With organizers and within events/workspaces
If you participate in an event or workspace:
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Organizers may access information necessary to administer the
event (e.g., attendee lists, participation details, and content
you submit in event context such as Q&A/feedback).
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Your profile information (e.g., display name) may be visible to
other participants depending on event settings.
Organizers are independently responsible for how they use attendee
information in their events. If you are an attendee and have
questions about an organizer's use, you should contact the organizer
directly.
6.3 With third-party integrations you enable
If you connect StagePanda to a third-party service, we share
information as needed to provide that integration, according to your
settings.
6.4 For legal and safety reasons
We may disclose information if we believe in good faith it is
necessary to:
- Comply with applicable law or legal process
-
Protect the rights, safety, and security of Team Docs Inc., our
users, or the public
- Prevent fraud or address security issues
6.5 Business transfers
If Team Docs Inc. is involved in a corporate transaction (e.g.,
merger, acquisition, financing, reorganization, or sale of assets),
personal information may be transferred as part of that transaction,
subject to reasonable confidentiality protections.
7. Data Hosting, International Transfers, and Global Access
StagePanda is operated from Canada and is globally accessible. Your
information may be processed in Canada and other jurisdictions where
we or our service providers operate.
Where required, we use appropriate safeguards for international
transfers (such as contractual protections) consistent with
applicable data protection laws.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide the Services
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Maintain business records (e.g., billing, audit, security logs)
- Comply with legal obligations
- Resolve disputes and enforce agreements
If you delete your account:
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We will delete or de-identify personal information associated with
your account within a reasonable period, except where we must
retain certain data for legal, security, fraud prevention, or
backup purposes.
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Backups may persist for a limited time before being overwritten.
9. Security
We use reasonable administrative, technical, and organizational
measures designed to protect personal information, including access
controls, encryption in transit where supported, and monitoring for
suspicious activity.
However, no system is 100% secure. You are responsible for keeping
your login credentials confidential and using strong passwords.
10. Cookies and Similar Technologies
We use cookies and similar technologies (e.g., local storage, SDKs)
to:
- Keep you logged in and maintain sessions
- Remember preferences
- Improve performance and reliability
- Understand usage patterns to improve the Platform
You can control cookies through your browser settings and, where
available, in-app settings. Disabling cookies may affect
functionality.
11. Your Choices and Rights
Depending on where you live, you may have rights to:
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Access: request a copy of personal information we
hold about you
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Correction: request correction of inaccurate
information
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Deletion: request deletion of personal
information (subject to exceptions)
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Restriction/Objection: request limits on
processing or object to certain uses
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Withdraw consent: where processing is based on
consent
Important alignment with StagePanda terms:
StagePanda does not guarantee data portability (i.e., we may not
provide a structured export of all data), though we may provide
limited exports at our discretion or where required by law.
To exercise rights, email
privacy@stagepanda.com.
We may request verification before fulfilling requests.
12. Communications
We may send:
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Service communications (required): security
alerts, billing notices, legal updates, operational messages
-
Optional communications: product updates or
newsletters (where offered)
You may opt out of optional communications via unsubscribe links or
account settings. You cannot opt out of essential service
communications.
13. Children's Privacy
StagePanda is not intended for anyone under 18. We do not knowingly
collect personal information from minors. If you believe a minor has
provided personal information, contact
privacy@stagepanda.com.
14. Third-Party Links and Services
StagePanda may contain links to third-party sites or services. This
Privacy Policy does not apply to those third parties, and we are not
responsible for their privacy practices.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are
material, we will provide notice via the Platform or other
reasonable means.
Your continued use of StagePanda after updates means you accept the
revised Privacy Policy.
